From Farm Team to Star Player: Technical Compensation and Career Pathing

Education
Day 2 Wednesday, June 21
Room: Nassau
Round 10 4:45 PM - 6:00 PM

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06/21/2017 4:45 PM 06/21/2017 6:00 PM America/New_York From Farm Team to Star Player: Technical Compensation and Career Pathing

One key to building cost-effective service operations that deliver high quality is to “grow your own” technical resources from entry-level to senior skill, all within your organization. To do this, it’s critical to have a solid framework for career-pathing as well as managing individual compensation, so that the person knows they have a good future and good future income. Join Paul Dippell, CEO of Service Leadership, for this insightful and concrete look into the steps used by the top-performing service managers and executives to create a challenging and rewarding environment for technical professionals while attaining best-in-class service costs and retention.

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Level: 101, 201, 301
Role: Owner/Exec

One key to building cost-effective service operations that deliver high quality is to “grow your own” technical resources from entry-level to senior skill, all within your organization. To do this, it’s critical to have a solid framework for career-pathing as well as managing individual compensation, so that the person knows they have a good future and good future income. Join Paul Dippell, CEO of Service Leadership, for this insightful and concrete look into the steps used by the top-performing service managers and executives to create a challenging and rewarding environment for technical professionals while attaining best-in-class service costs and retention.

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